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Author: David Staples #### Published in The Edmonton Journal May 10 2019 A colleague once referred to one of our bosses as, and I quote, “a natural-born leader of men.” All these years later, I still chuckle at that comment. Perhaps such a creature exists. I can’t say I’ve ever met such a leader. From…

Prime Capital Group Announces Growth: Welcomes New Team Member Edmonton, AB: Prime Capital is very pleased to welcome the newest member of our team, who will be based in Southern Alberta. Toby Cowx will be working with Prime’s customers in Western Canada, augmenting the established team with his experience and depth of knowledge. With 15+…

The SPEED of TRUST What it takes to innovate AND stay safe. Hello, Customer Experience? Retention Here. If you’re my client, dealing with me on-line, anything that frustrates you impacts your experience, and potentially your desire to do business with me again. When I went to Russia last year – I really appreciated having Uber…

It’s been a while since I wrote for our blog. I’ve been consumed by the work of dragging our company into its Fintech future. I started this article a year ago, and it turned into a slightly longer post, so I’ve broken it into two parts – hey, we’ve entered the age of short attention…

How to remove the [] from your [Business] “He who asks is a fool for five minutes, while he who does not ask remains a fool forever” Chinese proverb It’s every parents’ joy – the moment your child speaks. Until, at 3, they begin to slowly confound your rational adult brain with questions. Why is…

Safe to Fail: Creating a culture of forgiveness and the freedom to fail ** Blunder. Error. Failure. Gaffe. Bungle. Faux Pas.** Mis-take. We all make ‘em, but don’t enjoy making ‘em. We can be uncomfortable enough with admiitting to them that we try to bury them. They can definitely cause pain. High performing businesses create…

Please forgive me for insinuating soccer into this article – I’m still suffering withdrawal from World Cup. Player, coach, spectator – I love the beautiful game. I’m also an analytical person who loves innovation. When my high school computer science instructor learned my interest, he set me to work creating programs to help him evaluate…

Turn Your Equipment into Gold Existing equipment that you have paid for recently can become leased equipment. This puts cash back in your pocket, leaving you with a custom designed payment plan that makes sense for your business. Re-Think Your Finance Thinking Most businesses make decisions on equipment financing ad hoc – that is, as…

Ever lost a key employee? Had a client go bankrupt? Broke up with a business partner? Still cringe thinking about it? Me too. We’re in good company. Nelson Mandela said “The greatest glory in living lies not in never failing, but in rising every time we fail”. Fall down seven times, get up eight. This…